This page is typically used by friends and family for remote support so I can connect to your device and its screen. I don’t (currently) provide IT support services commercially so please don’t ask me to.
I use Teamviewer to connect to your device – it’s an established and trusted platform.
- Download the Teamviewer Quick Support app.
(There are versions for Apple and Android mobile devices.)
- Close any apps open that aren’t relevant and run the app.
- Complete the field with your name.
- Provide me with the session code that is automatically generated.
- I will then attempt to connect and you must authorise the connection.
Once the app is closed, I will no longer be able to connect. You will need to re-launch the app and provide me with a session code again.